Head Business Solutions

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Full -Time

Head Business Solutions

Full -Time
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This role is expected to lead, plan, coordinate,supervise IT resources to deliver and maintain business-fit technology solutions. Related activities include but are not limited to the conceptualisation, design, development, implementation, support and maintaining business continuity of all business and customer applications.

Purpose of Job

i.   Drives the implementation of ITstrategy as it relates to business solutions across the business

ii.  Defines requirements for new orimproved technology implementations and communicates them to key businessstakeholders.

iii. Manages the delivery ofseamless IT services to users across the company in line with businessrequirements and service level agreements through optimal use of resources

iv. Ensures quality and cost-effectivedevelopment and maintenance of applications in line with changing businessneeds and in accordance with FBNI IT processes, standards and controls (i.e.architecture, SDLC, ITIL and security standards)

v.  Prepares annual IT budget forarea of supervision and monitors expenditure to ensure adequate return on ITinvestments.

vi. Stays abreast of newtechnologies that will enable business productivity, collaboration and customerengagement.

vii. Provides overall leadership forBusiness and Customer Applications teams focused on migrating / transformingthe Business to a Digitally-enabled future.

viii. Increases productivity byproviding more “self-service” tools and eliminating manual processes, workingin collaboration with all business units to identify areas for automation

ix.  Develops new ways to leveragedata to help build customer intelligence to better enable critical businessprocesses, leading to development of new ideas and markets.

x.   Gathers and provides access torelevant industry (Financial Services, Insurance, Insure/FinTech and other)information that will facilitate an innovation culture and the sharing ofideas.

xi.  Creates a learning culture thateliminates barriers and drives root cause resolution


 i. First Degree and a Post Graduate Qualification in Computer/Systems/ Electrical/Electronic Engineering/Applied physics/ Computer Science or a related field

 ii. Minimum of 10 years of working with and maintaining businessapplicationswith at least 5 years at Management Level


i. Previous senior management roles in product and application     development in support of high growth companies

ii. Experience with developingand implementing Digital Business Applications

iii. Experience in ITIL Service Management and Software DevelopmentLifecycle

iv. Knowledge and     experience in Insurance or broader financial services industry will also     be required.

v. Ability to dive into details, a “hands-on technologist” with     strong core technical fundamentals supported by an understanding of what     drives businesses

vi. Excellent communication skills, strong team player, and the     ability to work cross-functionally

vii. Verifiabletrack record of having created results oriented and energized teams

viii. Application of ITILgovernance principles

ix. Understand the application delivery and managementlife cycle

x.  Proven project and resourcemanagement experience

xi.  Experience in managingservices provided by 3rd party vendors

xii. Knowledge of technology (existing and emerging) andits application in the insurance and financial services industry



  i.  Strong Communications skills(oral and written)

  ii. Experienceof supporting multiple teams within a business

  iii. Leadership Capability

  iv. Good organizational and planningskills

  v.  Result oriented

  vi. Excellent analytical and problem-solvingskills

  vii. Ability to work calmly underpressure

  viii. Ability to work on a broadvariety of projects and able to prioritize

  ix.  Attention to details

Interested candidates should send in their CV to ict@oscartemple.com

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